VVM utilizes the « BEST of BREED » technology in its infrastructure.
Avaya Predictive Dialer: VVM is one of the Largest Avaya Predictive Dialler site in South Africa with over 400 dialler seats and over 1 000 Call Centre Seats.
Dell: VVM uses Dell for all its Server and Network requirements.
In-House Developed Applications :
QA4 – ALL-Asterisk Call Centre Application with 100% Compliant Recording
C4 – Your collections and CRM needs
CM4 – Your Campaign management needs